Welcome to the Customer Zone 4 HELP VR​

Safety of use

Watch the VIDEO

Safety of use

Watch the VIDEO

Mannequin setup

Apply this setting

VR Safety Space Settings

Safety boundary

Virtual grid that defines a safe space for play or training. Once crossed, the goggles will automatically switch to Pass Through mode, allowing the user to see the real surroundings.

Setting the safety boundary

The 4 HELP VR application requires a VR mode with a safety boundary drawn in the size of 250 x 250 cm.

Dumy calibration

The mannequin calibration process itself takes place directly in the 4 HELP VR application and is very intuitive.

Attention

After training, leave the VR headset on the mannequin so that it is still within the workspace and safety boundary. This will maintain the mannequin’s calibration. Any departure from the safety zone – either after or during training – can result in decalibration of its position.

How to prepare a participant for VR training

Safe introduction of the trainee to VR

 

To ensure the user’s comfort and safety in a virtual reality environment, several key principles must be followed:

 

 

1 User preparation

Introducing the participant to VR technology and its functioning.

 

Discussion of the principles of operation of the goggles, controllers and handtracking

Information about the safety boundary, i.e. a virtual grid defining a safe area of movement.

 

2 Environmental conditions

Training should take place in a space free of obstacles and with adequate lighting.

Remember that VR goggles directly exposed to UV light may cause the application to malfunction.

It is recommended to use VR in rooms with a stable base and good ventilation.

It is worth limiting elements that may cause disorientation, e.g. sudden noises or flashing lights.

4 Setting the safety boundary
After switching on the goggles, the Trainer must set the safety boundary, i.e. the virtual limitation of the movement area.

After crossing this boundary, the system will automatically switch to Pass Through view, allowing the user to reorient themselves in the real environment.

5 First steps in VR
Initial sessions should be short (5-10 minutes) and gradually extended depending on the user’s well-being.

The trainer should constantly monitor the participant’s reaction and, if necessary, help them master the basic control functions.

It is advisable to start with simple interactive exercises before moving on to more advanced simulations.

6 Breaks and comfort of use
Regular breaks during the VR session are recommended to avoid visual fatigue and sensory overload.

If the user experiences discomfort (e.g. dizziness, nausea), they should immediately remove the goggles and rest.

It is important to adjust the straps and settings of the goggles to the individual needs of the user to ensure comfort and stability of the device.

Safely introducing the user to VR significantly increases the comfort and effectiveness of training, minimizing the risk of negative experiences and health problems.

7 Hygiene rules for VR goggles
VR goggles should be disinfected after each use, especially the face mask and lenses.

It is recommended to use special disinfectant fluids or wet wipes designed for electronics to clean the face mask.

Caution! Do not apply or leave sharp preparations on the lenses, as this may cause them to become cloudy and permanently damage them.

It is best to clean the lenses with dedicated microfiber cloths to avoid scratching them.
It is recommended to take regular breaks during the VR session to avoid eye fatigue and sensory overload.

If the user experiences discomfort (e.g. dizziness, nausea), they should immediately remove the goggles and rest.

It is important to adjust the straps and settings of the goggles to the individual needs of the user to ensure the comfort and stability of the device.

4Help VR Academy offers unforgettable training that will provide you with a solid dose of knowledge and practical skills.

FAQ

First Aid

  • Scenario 1: Cardiopulmonary Resuscitation with the use of an Automated External Defibrillator
  • Scenario 2: Recovery Position – handling an unconscious person
  • Scenario 3: Life-threatening conditions – how to assist someone in an accident

Fire Protection

Scenario 1: Familiarization with the technical elements of the system, fire extinguishing simulation, evacuation

Qualified First Aid

  • Scenario 1: Cardiopulmonary Resuscitation with the use of AED

Ecology

 
 
 

No. You do not. We recommend: Laerdal – Little Anne QCPR

No it does not. Recommended mannequin: Laerdal – Little Anne QCPR.

Oculus Quest 2 and Quest 3, HTC VIVE Focus, 3 HTC VIVE XR Elite, PICO (soon).

Yes, if you are interested, I will prepare a special offer for you.

Yes, of course.

Yes, of course.

Yes. The options include: 1. Providing the application to be installed on your own VR goggles, 2. An in-person meeting for a demonstration of the goggles and application, 3. Sending the VR goggles to a specified address for a 7-day trial.

The VR goggles are designed to work indoors. They should be protected from sunlight (UV radiation), otherwise they may operate incorrectly.

Exposure of VR goggles to sunlight / Taking the goggles outside the previously designated virtual safety zone.

Most likely, you did not add the launches orders to the VR goggles on the management platform. Please return to the platform instructions and check if you missed any steps.

Depending on the type of training, approximately 3 to 4 people can be trained in one hour using one pair of VR headset.

A maximum of 20 minutes.

The application works offline for 30 days. After this period, the goggles need to be connected to the internet to refresh the subscription and exchange data about launches and training results.

Yes! Our management platform, which you gain access to after joining the client database, allows you to monitor results, generate reports, and view statistics.

Yes. Through a web browser at www.oculus.com/casting or directly to a mobile device via the Meta app on your phone for Oculus QUEST headset.

Yes. Depending on the type of training, the application is translated into Polish, English, German, Italian, Ukrainian, Czech, Lithuanian, and Slovak. Translations into other languages will be available soon.

Do You have a question?

We'll be happy to answer them!